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Hope Hospice

Hope Hospice was founded as a nonprofit hospice in 1984 by a dedicated group of community members. Hope Hospice enriches the community by providing exceptional compassionate care, focusing on the quality of life when it matters most.

When the Chief Executive reached out Hope Hospice had been in existence for more than 37 years and was one of only 15 nonprofit hospice organizations in the State of Texas.  The Board had been discussing expansion – thinking geographically and/or through the development of additional physical space. They were questioning long-term revenue streams and the Chief Executive was reflecting on the most appropriate staffing structure to support fundraising and philanthropy. Cielo Strategy Group was charged with conducting a high-level review of the organization’s fund development and marketing efforts to identify strengths and areas of growth and to evaluate the return on investment for special events. Our deliverable was a written assessment to include recommendations and an outline for creating an organizational wide culture of philanthropy.

We conducted focus group discussions, met with board and staff members, conducted individual interviews and took a deep dive into their fundraising policies, practices, and tactics. Once the written assessment was complete and the Chief Executive had time to digest the recommendations, we were asked back to work with the board members to increase their knowledge base of the roles board members play in philanthropy and to work with the board and staff in creating a diversified and highly effective fundraising program. Providing strategy, coaching, and material development in the areas of annual fundraising, relationship management, board engagement, and planned giving were key to this partnership. Deliverables included: a three-year fundraising strategy, an annual fundraising plan, printed and recorded personal testimonies from families benefiting from Hope Hospice’s services, fundraising event sponsorship packet, board commitment form, fund development committee structure, and a year-end appeal postcard. 

Hope Hospice doesn’t turn anyone who qualifies for service away, regardless of their ability to pay; and they believe no one should die alone. Offering children and adult grief programs, a veterans program, a cardiac care program, and providing low nurse-to-patient ratios, Hope Hospice is well respected in the community and puts the comfort of its patients first. Cielo Strategy Group values its partnership with an organization committed to people first.

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  • The Cielo Strategy Group team brings a passion for strengthening nonprofits to their work, and it is evident in their every detail – from their outstanding customer service, to their impeccable follow-through, to the way they engage with residents, board and staff – I just can’t say enough good things. They are professional, knowledgeable, and genuinely dedicated to creating a sustainable organization. I am forever grateful to them.

    SANDRA WHITLEY, FOUNDER/FORMER EXECUTIVE DIRECTOR
    Thrive Youth Center

  • The Bay City ISD School Board and staff could not have been more enthusiastic about the marketing plan that Cielo Strategy Group developed for us. We are extremely excited to see what we can do with the tools you've given us. Thank you so much for making my job easier."

    GRANT MCGALLIARD, CHIEF COMMUNICATIONS OFFICER
    Bay City ISD

  • Thank you so much, Cielo Strategy Group for creating capacity within our organization now and for the future. You guided us, coached us, encouraged us, and taught us how to execute ideas that had always felt like far-off dreams. You didn’t come in and point out our weaknesses – you celebrated our strengths, and then, you met us where we were and gave us actionable steps to strengthen our board governance, fundraising, communications, storytelling, and operations. We are stronger because of you!

    MINKA MISANGYI, EXECUTIVE DIRECTOR
    Girls on the Run Bexar County

  • The Cielo team has been a trusted partner strengthening our organization from the inside out. After facilitating our initial organizational assessment process, they identified key areas we needed to focus on that would move our mission forward. They didn’t just give us a report with recommendations, they jumped in and created the infrastructure we needed to help us operate more effectively – from basic Board governance documents and processes to a staff and volunteer handbook, to operational planning and goal-setting. They have coached me to become a better leader. As we celebrated our ten-year anniversary, we accepted a transformational gift to purchase our own land and build upon our vision. We could not have done this without “getting our house in order”, which is what Cielo Strategy Group did for us.

    DEBRA FRANCO, EXECUTIVE DIRECTOR
    South Texas Juvenile Diabetes Association

  • The Cielo team has been instrumental in helping the Weslaco Museum rebuild for the future. As a new Executive Director, I am thankful for their unwavering commitment. They provided our organization with the proverbial “light at the end of the tunnel” – enabling us to focus on our vision and mission. They have helped the Weslaco Museum grow our member base, streamline our website, strengthen our board, and our overall vision for the future.

    CRYSTAL RODRIGUEZ, EXECUTIVE DIRECTOR
    Weslaco Museum

  • Cielo Strategy Group is part of our Clinic family. With our long standing partnership, I have relied on their team as a steady support system – responding to our needs and flexing with us. They have elevated our storytelling and communications, guided us through annual fund development plans, designed and project managed annual appeal mailings, coached us through grant proposals, facilitated Board sessions and a strategic planning process. They push us toward excellence and don’t settle for less.

    GLORIA Z. CANSECO, CHIEF EXECUTIVE OFFICER
    San Antonio Christian Dental Clinic
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