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Thrive Youth Center

Thrive Youth Center was established because of the efforts of one woman who recognized a dire need to serve LGBTQIA+ youth living on the streets of San Antonio. In the spring of 2015, Sandra Whitley simply planned to partner with a local church to provide the very basics of food and shelter for this almost invisible homeless population.

Soon after, Haven for Hope and the City of San Antonio invited Sandra to open the Center on Haven for Hope’s new campus. She accepted and Thrive Youth Center was born! After one year of concentrating on developing their programs, Sandra realized the need for building organizational capacity by establishing an active and engaged Board of Directors. The organization also needed to create a framework for fundraising and philanthropy.

In 2016, the Cielo Strategy team partnered with Thrive Youth Center to create and launch a fully functioning Board of Directors. This included creating bylaws, Board documents, recruiting and onboarding the Directors – everything needed when you are first starting as a nonprofit organization. We made recommendations and implemented a Donor Relations Management system, developed a fundraising strategy focused on long-term sustainability, and offered ongoing guidance for growth and expansion.

We also offered regular, one-on-one coaching with staff for social media content and calendaring, email campaigns, and communications outreach to their family of supporters.

Our partnership with Thrive Youth Center built a foundation for growth and sustainability. What started as one woman’s dream, turned to a nonprofit organization with three staff members. Now, they have 22 staff and a robust fundraising and grants program. And, their Founding Executive Director is in a place where she is retiring to allow the next generation of leadership to continue what she started. The organization is now soaring to new heights.

  • "We chose Cielo because of their extensive expertise and deep understanding of our donor base, and they delivered on every level. From the beginning, they took the time to listen to our unique needs and challenges, ensuring their recommendations were tailored to our organization’s goals and values. With their guidance, we refined our messaging and developed a clear and inspiring vision for the future. They were instrumental in helping us craft a strategic plan with actionable next steps that will drive meaningful progress. The Cielo team exemplifies professionalism, combining their vast knowledge with a personal, empathetic approach that made us feel genuinely supported at every step. We highly recommend them to any organization seeking a partner who listens, understands, and delivers exceptional results."

    HEATHER MCFARLAND, EXECUTIVE DIRECTOR
    Alamo Heights School Foundation
  • “As the Garden has grown and evolved, Cielo consultants have proven their ability to meet us exactly where we are in the moment. They are flexible, responsive, and creative in developing solutions that fit our unique needs. Cielo understands the delicate balance required when working with both staff and volunteer-driven initiatives. Their ‘listening first’ approach is refreshing. Time and again, Cielo has proven they don't just provide cookie-cutter consulting—they take the time to understand our mission, our community, and our specific challenges, then craft solutions that are both practical and innovative. You won’t find a better strategic partner."

    KATHERINE TRUMBLE, PRESIDENT & CEO
    San Antonio Botanical Garden
  • "Cielo Strategy Group was a joy to work with and has been a big help in channeling our energy in more productive ways. Our board has become more involved, and communication between staff leadership and the board has improved tremendously. The Cielo team has made an incredible impact on our art center!"

    LANZA TEAGUE, EXECUTIVE DIRECTOR
    Kerrville Arts & Cultural Center
  • "The Cielo team has been a trusted partner strengthening our organization from the inside out. After facilitating our initial organizational assessment process, they identified key areas we needed to focus on that would move our mission forward. They didn’t just give us a report with recommendations, they jumped in and created the infrastructure we needed to help us operate more effectively – from basic Board governance documents and processes to a staff and volunteer handbook, to operational planning and goal-setting. They have coached me to become a better leader. As we celebrated our ten-year anniversary, we accepted a transformational gift to purchase our own land and build upon our vision. We could not have done this without “getting our house in order”, which is what Cielo Strategy Group did for us."

    DEBRA FRANCO, EXECUTIVE DIRECTOR
    South Texas Juvenile Diabetes Association
  • "The Cielo team has been instrumental in helping the Weslaco Museum rebuild for the future. As a new Executive Director, I am thankful for their unwavering commitment. They provided our organization with the proverbial “light at the end of the tunnel” – enabling us to focus on our vision and mission. They have helped the Weslaco Museum grow our member base, streamline our website, strengthen our board, and our overall vision for the future."

    CRYSTAL RODRIGUEZ, EXECUTIVE DIRECTOR
    Weslaco Museum
  • "Cielo Strategy Group is part of our Clinic family. With our long-standing partnership, I have relied on their team as a steady support system – responding to our needs and flexing with us. They have elevated our storytelling and communications, guided us through annual fund development plans, designed and project-managed annual appeal mailings, coached us through grant proposals, facilitated Board sessions and a strategic planning process. They push us toward excellence and don’t settle for less."

    GLORIA Z. CANSECO, CHIEF EXECUTIVE OFFICER
    San Antonio Christian Dental Clinic